If you're unable to move to the next section, the declaration is not available, or the section is greyed out with restrictions, you may not have completed all the requirements of previous activities. Please try the following:

  • First, try refreshing the course page.

  • If the content was an animated e-learning package:
    1. Return to learning package activity and launch the learning again.
    2. Resume from where you left off.
    3. Continue with the course material until you're expressly told you may navigate away from the e-learning content. 

If the issue persists you can log a support ticket with us. Please ensure you include the name oif the course and a thorough description of what you have tried to resolve the issue.